Make the move to Service Cloud stress-free
We handle the heavy lifting; you get a powerful, unified service platform built for better customer experiences. As your Salesforce Service Cloud implementation partner, we’ll make sure your transition is smooth, strategic, and tailored to your support team’s needs.
Switch to Service Cloud easily with expert support
Migrating to a new platform doesn’t have to be painful. We’ll help you transfer your data and processes from your current customer service platform with our expert Salesforce Service Cloud implementation services, ensuring a smooth and fast migration.
.png)
.png)
Bring your case management together in one place
With our Salesforce Service Cloud implementation, we create a central hub where your entire support team can view, track, and resolve cases with full visibility. Whether customers reach out via chat, email, or phone, everything is logged and organized in one place.
.png)
Set up multi-channel support that your team can easily track
Today’s customers expect support on their terms. As a Salesforce Service Cloud implementation partner, we’ll help you set up and manage support across multiple channels, including phone, email, chat, and SMS. With the right automation and workflows in place, your team will never miss a beat, no matter how your customers reach out.
.png)
Our process for Salesforce Service Cloud implementation
We help you evaluate the right platform
We’ll meet your sales, cs, and marketing teams to define your customer journey.
We’ll plan a smooth transition
From data transfer to workflows, we map out a smooth transition so nothing gets lost in the shuffle.
We’ll turn your team into Service Cloud pros
We teach your team the new system so they can deliver top-tier support from day one.
Salesforce Service Cloud Prepares Little Otter to Double Capacity
Challenge
The Little Otter Team was juggling a bunch of different platforms for scheduling, communication, and follow-ups, making it a hassle to put together each patient’s history.
Solution
Operatus stepped in and helped revamp their case management system using Salesforce Service Cloud. This new setup pulled together all the info from different tools into one handy place.
