Top 8 Benefits of Utilizing RevOps Strategies to Grow
October 21, 2024
Are you struggling to understand how Revenue Operations (RevOps) can benefit your business like so many others? Many executives share your uncertainty, with only 41% feeling confident in their understanding of the concept.
However, many top-performing organizations rely on RevOps: As of 2023, an estimated 48% of companies utilize RevOps strategies to align organizational goals, improve decision-making, and drive revenue growth.
But you're not alone in your quest for clarity. To help you grasp RevOps's potential, we've put together a guide outlining its top benefits.
What Is RevOps?
The idea behind RevOps is an insistence on growth and efficiency. Revenue Ops encourages revenue generation by aligning departments across the organization, including sales teams, marketing, finance, and customer success teams. These departments work toward a common goal of boosting business performance.
In other words, RevOps teams aim to create seamless internal links between:
- People
- Processes
- Technology
- Customer data
In a B2B context, RevOps is about improving the entire customer journey through the sales funnel. Customers drive revenue, which drives business growth.
Why RevOps Is Essential for B2B Growth
RevOps powers B2B growth because it fosters collaboration. Too often, the sales ops team’s goals differ from those of the customer success team, marketing teams work toward something else entirely, and so on.
With a Revenue Operations team, you integrate all these departments. Suddenly, your entire organization is aligned. Once-separate teams communicate better, improve operational efficiency, and streamline processes impacting multiple departments.
Internally, you’ll notice improvements to processes. But more importantly, customers will enjoy external improvements.
Their journey through the sales process becomes smoother, too. Together, these developments can lead to all kinds of benefits.
Top 8 Benefits of Utilizing RevOps Strategies
Increased revenue is the most notable benefit of a RevOps team. But there’s more to RevOps than boosting annual recurring revenue.
Organizations have known this truth for some time now. In 2021, 89% of companies planned to implement RevOps by 2023. Today, we’re seeing the impact. Some businesses even have a Chief Revenue Officer (CRO).
Ask these experts what benefits they see from utilizing RevOps strategies, and these are the answers you’ll receive.
Improved Data Visibility and Insights
Moving all business operations under one RevOps umbrella gives you a clearer picture of your organization. All data is unified under a RevOps strategy.
By looking at Revenue Operations metrics, you can understand exactly what’s happening across your business. In that sense, RevOps provides a “single source of truth” for data. And because data analytics is vital to making intelligent decisions, these key metrics are invaluable.
Better Forecasting and Planning
With more visibility into the present comes visibility into the future. RevOps gives an in-depth understanding of every department and its interactions, which shape the rest of your fiscal year.
Forecasting is crucial to B2B success. A solid plan informs everything from staffing and sales strategies to marketing efforts. When forecasting with the finance, marketing, sales, and customer success teams in mind, you develop a holistic understanding of what’s to come.
The reliable data that comes with RevOps helps you plan for a high-growth future.
Enhanced Collaboration Across Departments
It bears repeating: RevOps brings all departments closer together. When everyone is focused on the same goal—driving revenue growth—the silos between teams disappear, and communication improves.
For example, if your goal is to improve customer retention and Net Revenue Retention (NRR), all departments can work together to solve the problem:
- Finance can study customer lifetime value (CLV) metrics
- Sales and customer success can analyze customer behavior throughout the funnel
- Marketing can look at retargeting and upselling
Together, everyone is helping the business grow.
Improved Customer Experience
It may seem counterintuitive that a focus on boosting revenue can improve the customer experience, but the impact of RevOps on B2B customers is clear. (In reality, the best way to start earning more is to make things easier for current and future customers.)
RevOps pushes you to better understand the customer journey and its touchpoints. It also encourages you to speed up response times, personalize the customer journey to build stronger relationships, and promote marketing alignment.
Increased Revenue Growth
With Revenue Operations best practices, you’re bound to see a boost in total revenue (and revenue backlog). That’s because aligned revenue goals give all departments a clearer directive—everyone aims for bigger earnings.
With all departments working together, optimizing revenue-generating processes and identifying new growth opportunities is easier.
Optimized Sales Performance
Everyone benefits from a RevOps business strategy, but the sales department might be the biggest winner. RevOps improves sales team performance productivity by:
- Making communal goals clearer
- Streamlining sales data and metrics
- Sharing learnings between teams (especially customer success and sales)
In the end, you can enjoy increased sales efficiency and success rates.
Cost Reduction
One of the biggest benefits of RevOps is an overall cost reduction. That’s because more harmony among departments allows for:
- More efficient processes
- Better resource allocation
- Data-informed decisions
All these optimizations lead to cost savings, as fewer resources are spent on completing tasks and correcting uninformed decisions.
Operatus saw these cost reductions firsthand when assisting Lively, a healthcare organization that enjoyed an enormous efficiency boost after utilizing RevOps strategies.
Scalability and Flexibility
RevOps allows businesses to scale with ease. When Sales Operations, Marketing Operations, and other teams can access the same data and systems, it’s easier to adapt to market changes and business needs as a unit.
Teams can easily build scalable processes through the lens of RevOps and seamlessly expand them over time. This is the approach software company Bloomfire took to scale their business: In a partnership with Operatus, they created processes across the customer journey and between multiple teams that allowed for a smoother, more efficient sales pipeline.
Experience the Benefits of RevOps
A RevOps approach impacts every part of your business. Embrace RevOps, and enjoy improved forecasting, streamlined collaboration between departments, improved customer experience, and increased revenue.
If those are your desired benefits, it’s time to take RevOps seriously.
We can help. Contact the Operatus team today to learn more about RevOps as a Service and other solutions.