Make the move to Service Cloud stress-free

We handle the heavy lifting; you get a powerful, unified service platform built for better customer experiences.

Why Operatus

Switch to Service Cloud easily with expert support

We’ll help you transfer your data and processes from your current customer service platform to Salesforce Service Cloud, making migration smooth and fast.

Get help bringing your case management together in one place

We will create a central place for customer communications, so your team can work together more effectively to support clients.

Set up multi-channel support that your team can easily keep tabs on

We can help you support your customers through various channels like phone, email, chat, and SMS, all while keeping your team on top of critical communications

Our process for Salesforce Service Cloud implementation

We help you evaluate the right platform

We’ll meet your sales, cs, and marketing teams to define your customer journey.

We’ll plan a smooth transition

From data transfer to workflows, we map out a smooth transition so nothing gets lost in the shuffle.

We’ll turn your team into Service Cloud pros

We teach your team the new system so they can deliver top-tier support from day one.

FEATURED PROJECT

Salesforce Service Cloud Prepares Little Otter to Double Capacity

Read the full case study

Challenge

The Little Otter Team was juggling a bunch of different platforms for scheduling, communication, and follow-ups, making it a hassle to put together each patient’s history.

Solution

Operatus stepped in and helped revamp their case management system using Salesforce Service Cloud. This new setup pulled together all the info from different tools into one handy place.